The annual subscription cycle.
Once a subscription is placed through the contact form, Salma Refaat confirms within two working days with the subscription identifier, the bank-transfer instructions (account at Banque Misr, Sohag branch) or PayPal option, and the welcome email. The subscription becomes active when the payment clears. The monthly bulletin arrives on the first Friday of every month from that point. Three weeks before the end of the subscription year, Salma sends a single courtesy reminder. There is no automatic renewal under any circumstances. There is no marketing follow-up after a lapsed subscription.
The certificate service.
A specific-museum certificate confirms in writing the Index's current information for a single museum on a specific date — useful for travel-section editors with publication deadlines, accessibility advocates citing the Index in their own publications, or visitor-experience teams citing the Index in their internal review documents. The standard fee is one hundred and ten euros per certificate (eighty-eight for Press & civic subscribers, sixty-six for Institutional). The certificate is completed within five working days and is a signed document on the Index's headed paper.
How subscription revenue is spent.
For the curious subscriber, the Index publishes an annual breakdown of how subscription revenue is allocated. Approximately fifty-six percent goes to editor salaries (the five editors and the administrator); fourteen percent to verification travel (the editors visit the twelve museums each quarter; some are in Sohag itself, others involve trips to Cairo, Luxor, Aswan and Alexandria); eleven percent to office costs (the Sharia Gamal Abdel Nasser rent, electricity, internet); nine percent to technology infrastructure (the encrypted server in Sohag and the Cairo mirror, the mail-server contract); six percent to accessibility-audit consultancy (the audit partner who tests wheelchair access with Nadine on each annual audit cycle); and four percent to small consultancy work and the cooperative's annual audit. The breakdown is published in detail in the December transparency note each year.
Frequent questions on subscriptions.
Are the tariff tables behind a paywall?
No. The quarterly tables, the accessibility audit, the Ramadan-hours file and the fee-changes log are all free to read without a subscription. The subscription pays for the monthly bulletin, the early quarterly access, the editorial consultations and the data exports. The Index's editorial position is that the tables must remain open.
Why no monthly billing?
Because monthly billing requires the retention of payment instruments. We have chosen not to retain them. Annual transfer keeps administrative work tractable for the small team.
Are there student rates?
Yes. PhD and Masters students working in tourism studies, accessibility studies or related fields may subscribe at the Reader tier for €9 (half price). Mark "student" on the contact form.
Can the Institutional licence be extended above twelve readers?
Yes, at a custom price. Two universities currently hold extended licences (Helwan University tourism programme at sixteen readers, the Egyptian Disability Rights Association at twenty-two readers).
Is there a print edition?
The bulletin is digital only. The optional Institutional printed annual digest is the only printed output — three hundred pages consolidating the year's bulletins, the four quarterly tables, the annual audit, the Ramadan calendar, the corrections log and the transparency note.
Can I gift a subscription?
Yes. Mark "Gift subscription" with the recipient's details and the welcome date.
What if I cancel mid-year?
Salma refunds pro rata to the nearest whole month within ten working days.
What about EU VAT for European subscribers?
The Index is a digital publication supplied from Egypt. We do not charge EU VAT and are not registered for EU VAT collection. Egyptian VAT is included in the displayed price.
Has the pricing been stable?
The Reader tier has been €18 since 2022 (€14 before). The Press & civic tier has been €62 since launch in 2019. The Institutional tier was added in 2020 at €175 and has not changed. We do not raise prices for existing subscribers within a paid year.
How subscription revenue is spent.
For the curious subscriber, the Index publishes an annual breakdown of how subscription revenue is allocated. Approximately fifty-six percent goes to editor salaries (the five editors and the administrator); fourteen percent to verification travel (the editors visit the twelve museums each quarter; some are in Sohag itself, others involve trips to Cairo, Luxor, Aswan and Alexandria); eleven percent to office costs (rent, electricity, internet); nine percent to technology infrastructure (encrypted servers in Sohag and Cairo, the mail-server contract); six percent to accessibility-audit consultancy (the audit partner who tests wheelchair access with Nadine on each annual audit cycle); and four percent to small consultancy work and the cooperative's annual external audit. The breakdown is published in detail in the December transparency note each year.
Refused approaches and the editorial-independence record.
Since 2018 the Index has declined six sponsorship approaches and three funding proposals. The six sponsorship refusals were all from ticket-resale platforms wanting an association with the Index's editorial brand; we treat the refusal record as the practical demonstration of our editorial-independence stance. The three funding proposals declined were from tour-operator industry associations whose interests in promoting Egyptian museum tourism conflicted with our documentary stance of recording what museums actually charge rather than promoting visit volume. Each refusal is logged in the corresponding year's transparency note.
Subscription questions through the contact form. Certificate and consultation enquiries through the same form with the appropriate topic.